Privacy policy

This Privacy Policy defines and informs you of the manner in which HOsiHO uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: www.hosiho.com or www.submit.hosiho.com (hereinafter the "Site").

I. PERSONAL DATAS

In general, you may visit the HOsiHO Site without disclosing any personal information about you. In any case, you are in no way obliged to transmit this information to HOsiHO.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, HOsiHO may have led in some cases to ask you to enter your surname, first name, email address, telephone number, company and function (hereinafter your "Personal Information").

By providing this information, you expressly agree that it will be processed by HOsiHO, for the purposes indicated in point 2 below, as well as for the purposes stated at the end of each form.

In accordance with the General Regulation on Data Protection (General Data Protection Regulation) adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 amended, HOsiHO informs you of the following:

1. Identity of the controller

The controller is HOsiHO SAS, with its registered office at 5, Camille Flammarion 13001 Marseille - France.

Phone. : + 33 (0) 7.68.34.73.13

2. Purposes of the treatment

HOsiHO may process your Personal Information:

(a) for the purpose of providing you with the information or services that you have requested (including: processing your requests for quotes and / or information, sending the Newsletter, commercial offer, and / or

(b) for the purpose of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies); and or

(c) for the purpose of contacting you regarding various HOsiHO events, including but not limited to service updates and customer support.

3. Recepients

Only HOsiHO is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors or members of the network to which HOsiHO uses (you will find more information about them in point 7 here). below) .HOsiHO or any of its subcontractors, does not proceed to the marketing of the personal data of the visitors and Users of its Site.

4. Conservation duration

Your Personal Information is kept by HOsiHO only for the time corresponding to the purpose of the collection as indicated in 2 above which can not in any case exceed 24 months.

5. Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing us at the postal address mentioned in point 1 or electronically to the following address: contact (arobase) hosiho.com.

- Right of access and communication of data

You have the faculty to access the Personal Information that concerns you.

However, due to the obligation of security and confidentiality in the processing of personal data that is the responsibility of HOsiHO  you are informed that your application will be processed provided that you provide proof of your identity, including by the produce a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request).

HOsiHO informs you that it will be entitled, if necessary, to oppose clearly abusive requests (by their number, their repetitive or systematic nature).

To help you in your process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the National Commission of Computing and Liberties (the "CNIL").

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

 Right to rectify data

Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

Also, you can set general and specific guidelines regarding the fate of personal data after your death. In this case, the heirs of a deceased person may demand to consider the death of their loved one and / or to make the necessary updates.

To help you in your process, especially if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification through a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

- Right of opposition

The exercise of this right is only possible in one of two situations:

When the exercise of this right is based on legitimate grounds; or

When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.

To help you in your process, especially if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model of mail elaborated by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response Time

HOsiHO undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time which may not exceed 1 month from the receipt of your request.

7. Authorized service providers and transfer to a third country of the European Union

HOsiHO informs you that it uses its authorized service providers to facilitate the collection and processing of data that you have communicated. These service providers may be located outside the European Union and have the data collected through the various forms on the Site (except for the form allowing you to exercise your rights Computer and Freedoms which is proposed and operated by HOsiHO).

HOsiHO has previously ensured the implementation by its providers of adequate safeguards and compliance with strict conditions of confidentiality, use and protection of data. In particular, vigilance was focused on the existence of a legal basis for any transfer of data to a third country. As such, one of our service providers is subject to internal corporate rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016 when others obey not only Standard Contractual Clauses but also Privacy Shield.

8. Complaint to the competent authority

If you consider that HOsiHO does not comply with its obligations regarding your Personal Information, you may address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

II. POLICY RELATING TO COOKIES

When you first login to the HOsiHO website, you are warned by a banner at the bottom of your screen that information about your browsing may be stored in files called "cookies". Our cookie policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all the cookies on our website, their purpose (part I.) and gives you the procedure to follow to set them up (part II.)

1. General information about cookies on the site hosiho.com

HOsiHO, as publisher of this website, may proceed to the implementation of a cookie on the hard drive of your terminal (computer, tablet, mobile etc.) to ensure smooth and optimal navigation on our website.

"Cookies" are small text files that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and the performance of our website and to send you contents adapted to your centers of interests. None of this information is the subject of a communication to third parties except when HOsiHO has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any authority administrative or judicial authority to know.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the website hosiho.com, their name, purpose and their retention period.

2. Setting your cookies preferences

You can accept or refuse the deposit of cookies at any time

When you log in for the first time on the HOsiHO website, a banner briefly outlining information about cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing your navigation on the website hosiho.com (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have consented to the deposit of cookies by clicking on the "X" icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie involved, collecting your consent to deposit and read cookies on your device may be imperative.

a. Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale Informatique et Libertés (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating electronic communication. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy to the extent that they are issued and maintained by HOsiHO.

b. Cookies requiring the prior collection of your consent

This requirement applies to third-party cookies that are termed "persistent" as long as they remain in your device until they are deleted or expired.

Because such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find below. This cookie family includes audience measurement cookies, advertising cookies (which HOsiHO does not use) and social network sharing cookies (including Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies provide statistics about the use and use of various elements of the website (such as the content / pages you visited). These data help to improve the ergonomics of the hosiho.com website. An audience measurement tool is used on this website:

- GOOGLE ANALYTICS whose privacy policy is available from the following link: https://policies.google.com/privacy?hl=en

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site hosiho.com including through a "button" application sharing according to the social network concerned. Four types of social sharing cookies are available on the HOsiHO website:

- Facebook, whose cookie policy can be consulted by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

- Twitter, which you will find the options dedicated to the control or the restriction of the use of the cookies as well as the policy of use of the cookies: https://support.twitter.com/articles/20170518#

- YouTube, which you can find help to delete cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=en but also the policy complete cookie information from the following link: https://www.google.com/intl/en/policies/technologies/cookies/

c. You have various tools for setting cookies

Most Internet browsers are configured by default so that cookies are allowed to be posted. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or that only part of the cookies is accepted or refused according to their issuer.

ATTENTION: We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, HOsiHO declines any responsibility concerning the consequences related to the degradation of your navigation conditions which intervene because of your choice to refuse, to delete or to block the cookies necessary for the functioning of the site. These consequences can not constitute damage and you can not claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies may be placed on your device. These settings do not affect your navigation but you lose all the benefit of the cookie.

Please find below the many tools available to you so that you can set the cookies on your device.

d. The setting of your Internet browser

Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, please find below the links to the help you need to access your browser's menu provided for this purpose:

Chrome : https://support.google.com/chrome/answer/95647?hl=fr

Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera : http://help.opera.com/Windows/10.20/fr/cookies.html

Safari : https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information on the tools for controlling cookies, you can consult the website of the CNIL: https://www.cnil.fr/fr/cookies-les-tils-pour-les-maitriser.

For any query or additional request for information on this policy cookies, thank you kindly contact us through our contact form.